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How duit8apk Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your account, how we use it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and update dataCookie and device data clarity
duit8apk How duit8apk Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We take a practical, layered approach to keeping your account information safe. Encryption is applied to data in transit and at rest. Account access requires your credentials plus any OTP verification step we prompt — this limits exposure even if a device is lost. Cookies on our site track session state and preferences only; we do not use them to build advertising profiles or share browsing data with marketing networks.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers login sessions, DANA and OVO payment flows, and account settings updates.

Cookie Policy

We use session cookies to keep your account active and preference cookies to remember your settings. No third-party advertising cookies are placed without your acknowledgment.

Account Access Controls

OTP verification is required at login and for sensitive account changes. If you notice unrecognised access, contact support immediately to lock your account.

Data Retention and Deletion

Payment records linked to GoPay, OVO, or DANA are retained per financial compliance requirements. Other data can be reviewed and deletion can be requested through support.

REACH US DIRECTLY

How to Contact Us About Your Privacy

If you have a question about your data, want to request a correction, or need to know exactly what we hold on your account, our support team is the right place to start. You can reach us through live chat in the lobby, by email, or through our help desk — whichever fits your schedule. We aim to respond to data-related requests within the timeframe required by applicable regulations.

Live Chat Open the chat window from your account lobby. Available for account and data queries, including payment history linked to DANA, OVO, or GoPay.
Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record quickly.
Help Desk Submit a formal data access or correction request through the help desk portal. Responses are sent to your registered contact address on file.

Common Questions About Your Privacy Rights

Here are the questions we hear most often about how your data is managed on duit8apk. If your question is not here, reach us through live chat or email and we will respond directly.

We collect your registration details, contact information, device identifiers, session logs, and payment records linked to DANA, OVO, or GoPay transactions on your account.

Yes. Submit a data access request through live chat or our help desk email. We will respond with the relevant information within the timeframe set by applicable regulations.

We share data only with payment processors — such as those handling DANA, OVO, or GoPay — and only the minimum needed to complete your transaction. We do not sell personal data.

Payment identifiers are stored in encrypted form and retained for the period required by financial regulations. We do not store full wallet credentials beyond what verification requires.

Contact support via live chat or email with your account details and the specific change you need. Deletion requests are assessed against legal retention obligations before processing.

Transaction records are retained as required by applicable financial rules. Non-essential data such as preferences and session history is cleared in line with our standard retention schedule.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.